Voice Over IP was designed with a main goal of converging the phone and data network. In the past 2 years this technology was only available to large business due to the costs but now with the solutions provided by Redwood IT, we are able to offer this technology to small and medium sized businesses at the same costs of a more antiquated PBX, analog, or digital phone system.
 


Company sensitive information is important and valuable. Your business should be using the best in class network and Internet security tools throughout your computer systems. Redwood IT can leverage your existing network and security tools and create a secure business environment for you and your customers.

  • Eliminates the cost and administrative overhead required for separate voice and data networks
  • Affordably improves communications with powerful built-in call-processing features, including voice mail, automated attendant, ACD, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voicemail/e-mail clients (IMAP4), and with optional software that delivers versatile unified messaging capabilities
  • Offers a practical range of business-quality high-fidelity IP phone options
  • Easily integrates with numerous off-the-shelf software, including customer relationship management (CRM) and call center applications;3Com Voice Solution Providers Program (VSPP) provides advanced productivity-enhancing capabilities
  • With optional 3Com NBX VPIM Multi-site Messaging Exchange licenses, simplifies voicemail message exchange between sites even if different voicemail systems are used
  • Offers an extensive range of multi-site connectivity options-3Com NBX IP Virtual Tie Lines, NBX ConneXtions Gateway H.323 software, and T1/E1 PRI/Q.SIG; supports telecommuters and remote access users with optional 3Com NBX IP licenses
  • Software for managing a phone from a PC screen included for all users, letting them view recent calls, make calls, access the system directory, even drag and drop telephone numbers from other PC applications or web pages.

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To discuss how we can help your organization, please call us at:
(574)372-3330

or

e-Mail us at :
info@redwoodit.com